Skip to content
Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

What documents do I need to verify my World Cup Hub account before I can withdraw funds?

+

To verify your World Cup Hub account you’ll need to provide a clear colour copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. Our compliance team typically reviews the documents within 24‑48 hours; once approved you can withdraw without further delay.

02

Is World Cup Hub licensed and which regulator oversees it?

+

World Cup Hub operates under a licence issued by the Curaçao eGaming Authority, and we also hold a separate licence from the Malta Gaming Authority for certain markets. Both licences require us to meet strict player‑protection, anti‑money‑laundering and game‑fairness standards, and we publish our licence numbers on the site’s footer for transparency.

03

How does World Cup Hub calculate payouts for a 'handicap' bet on a World Cup match?

+

In a handicap bet World Cup Hub adds a positive or negative goal margin to the team you select before the match starts. The adjusted line is applied to the final score; if your team’s result plus or minus the handicap beats the opponent, the bet wins. Odds reflect the likelihood of that adjusted outcome, not the raw match result.

04

What is the minimum deposit required to start betting on the 2026 World Cup at World Cup Hub?

+

The minimum deposit to fund your World Cup Hub account is $10 (or the equivalent in your currency). Deposits can be made via Visa, Mastercard, Skrill, Neteller, bank transfer or cryptocurrencies such as Bitcoin and Ethereum, with no fees charged by the site. Funds are credited instantly for most methods, allowing you to place bets on 2026 World Cup markets right away.

05

What responsible gambling tools does World Cup Hub provide to help me stay in control?

+

World Cup Hub offers a suite of responsible‑gambling tools including optional daily, weekly or monthly deposit limits, loss limits, session‑time reminders and the ability to self‑exclude for a set period or permanently. You can access these settings under ‘Account → Responsible Gaming’, and the changes take effect immediately. We also partner with organizations such as GamCare and BeGambleAware for additional support.

06

What happens to my bet if a World Cup match is postponed or cancelled?

+

If a World Cup match is postponed before kick‑off, any bets placed on that market are void and the stake is returned to your account unless the match is rescheduled and completed within 48 hours of the original start time. In the case of a match being abandoned after the start, bets on the outcome already determined (e.g., half‑time result) stand, while bets on the full‑time result are treated in line with our ‘Abandoned Match’ rules. Full details are in the ‘Betting Rules’ section of the website.